For inquires regarding the status of your order or delivery, please submit the form below
Before continuing, have you checked carefully the status of your order in the part 'Order status'.
Last updated: May 28, 2012
TERMS AND CONDITIONS OF USE
PLEASE READ THESE TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS SITE
Sushi Shop owns and operates this website (mysushishop.com) and the related mobile sites and/or selected other domains as well as our blog (blog.mysushishop.com) (collectively, the "Sites"). As used in this Agreement, "Sushi Shop," "we," "us," or "our" shall mean Sushi Shop Group, its subsidiaries and affiliates, and their officers, directors, employees, agents or representatives.
By accessing or using the Sites or using any service provided by or referenced in the Sites, you signify your assent to the terms and conditions of use and the privacy policies contained on or referenced in the Sites (the "Agreement"). If you do not agree to this Agreement, please do not use the site. As a condition of this Agreement, you further acknowledge that we may, in our sole discretion, modify this Agreement at any time. All modifications to this Agreement will be effective immediately upon our posting of any modifications on this site, and you hereby agree to any modifications. You affirm that you will review this Agreement periodically, so that you are aware of any and all modifications made to this Agreement.
RESTRICTIONS ON USE OF MATERIALS
The Sites, including, but not limited to, the text, content, photographs, images, video, audio, graphics, and any software (including any files or images incorporated in or generated by the software, or any data accompanying the software) available on or through the Sites, or contained on the Sites ("Materials") are owned and operated by Sushi Shop. The Sites and the Materials are protected by copyright, trademark, trade dress, domain name, patent, trade secret, international treaties and/or other proprietary rights and laws of the United States and other countries. By accessing and using the Sites, you acknowledge and agree to abide by all applicable intellectual property laws, as well as any additional notices or restrictions contained on the Sites. No Materials from the site may be copied, reproduced, republished, uploaded, posted, transmitted or distributed in any way, except that you may download one copy of the Materials on any single computer for your non-commercial use only, provided that you keep intact all copyright and other proprietary notices. Modification of the Materials or unauthorized use of the Materials for any other purpose is a violation of Sushi Shop trademark, copyright, trade dress and other proprietary rights. The use of any such Material on any other site or networked computer environment is prohibited. Except as otherwise indicated on the Sites and except for the trademarks, service marks and trade names of other companies that are or may be displayed on the Sites, all trademarks, service marks and trade names are proprietary to Sushi Shop. Nothing contained on the Sites should be construed as granting, by implication, estoppel or otherwise, any license or right to use any of the Materials or proprietary content without the express written permission of Sushi Shop or such other party as may own the proprietary rights.
By accessing or using the Sites, you acknowledge that third party service providers or vendors may impose additional terms and conditions of use set forth elsewhere in this Agreement or on such third party’s site. Your use of Materials provided by such third party service providers or vendors is also subject to those additional terms and conditions of use.
In the event that you download any software from the Sites, the software, including any files, images incorporated in or generated by the software, and data accompanying the software (collectively, the "Software") is non-exclusively licensed to you by Sushi Shop. Sushi Shop does not transfer title to the Software to you. Sushi Shop retains full and complete title to the Software, and all intellectual property rights therein. You shall not redistribute, sell, decompile, reverse engineer, disassemble, or otherwise reduce the Software to a human-perceivable form.
Unless otherwise noted, all Materials are owned, licensed or controlled by Sushi Shop or the party credited as the provider of the Materials ("Third Party Provider"). You agree that you will not sell, license, rent, modify, print, copy, reproduce, download, transmit, distribute, disseminate, publicly display, publicly perform, publish, edit, adapt, compile, decompile, reverse engineer, disassemble or create derivative works from any Materials or otherwise transfer any of the Materials to any third person without the express written permission of Sushi Shop or the appropriate Third Party Provider. Except as specifically permitted by this Agreement, any use of the Materials contained or provided through this Website is strictly prohibited.
The trademarks, service marks, domain names and trade dress displayed on the Sites, whether registered or unregistered, are owned by Sushi Shop unless otherwise noted, and are protected by trademark laws in the United States and other countries. Sushi Shop marks, names, logos and trade dress include, but are not limited to, the following: SUSHI SHOP; MySushiShop.com Website trade dress. The use or misuse of these trademarks/service marks or any other Materials, except as permitted herein, is expressly prohibited and may be in violation of trademark laws, unfair competition laws and/or other relevant laws. Please be advised that Sushi Shop actively and aggressively enforces its intellectual property rights to the fullest extent of the law.
THE MATERIALS IN THE SITES ARE PROVIDED "AS IS" AND WITHOUT WARRANTIES OF ANY KIND EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, SUSHI SHOP AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS OR REPRESENTATIVES DISCLAIM WITH RESPECT TO THIS WEBSITE AND THE MATERIALS HEREIN ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. SUSHI SHOP DOES NOT REPRESENT OR WARRANT THAT THE FUNCTIONS CONTAINED IN THE MATERIALS WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SITES OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. SUSHI SHOP DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE MATERIALS IN THE SITES IN TERMS OF THEIR CORRECTNESS, ACCURACY, RELIABILITY, TIMELINESS, COMPLETENESS, CURRENTNESS, OR OTHERWISE. YOU (AND NOT SUSHI SHOP) ASSUME THE ENTIRE COST OF ALL NECESSARY SERVICING, REPAIR, OR CORRECTION. APPLICABLE LAW MAY NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.
LIMITATION OF LIABILITY
Under no circumstances, including, but not limited to, negligence, shall Sushi Shop or its officers, directors, employees, agents or representatives be liable to you or any third party for any special, consequential, incidental, direct, indirect, or punitive damages or any other loss or injury that result from the use of, or the inability to use, the Materials in the Sites, even if Sushi Shop or a Sushi Shop authorized representative has been advised of the possibility of such damages. In no event shall Sushi Shop have any liability to you for damages, losses and causes of action (whether in contract, tort (including, but not limited to, negligence), or otherwise) for accessing or using the Sites or engaging the services of or purchasing product(s) of a third party through or after accessing the Sites.
USE OF LINKS
The Sites may contain links to other websites which are developed, sponsored and/or maintained by third parties. Sushi Shop does not review, monitor, operate or control any such third party website accessible through these links, and is not responsible for the content available on or through such third party websites. By providing access to the linked websites, Sushi Shop is not recommending or endorsing the products or services provided by the sponsor or owner of those websites. Sushi Shop makes no guarantees, representations or warranties as to, and shall have no liability for, any electronic content delivered by any third party, including, without limitation, the accuracy or subject matter of any electronic content, or the use of any personal information you provide to any such website. You acknowledge and agree that use of such links is entirely at your own risk. Sushi Shop reserves the right to discontinue links to any other website at any time and for any reason.
USER CONTENT AND INTERACTIVE AREAS
We may provide interactive opportunities on the Sites, including, without limitation, user ratings and reviews, saved favorites, liked items and bookmarked restaurants, (collectively, "Interactive Areas") for the enjoyment of our users.
You represent and warrant that you are the owner or otherwise have the right to provide any information, comments, reviews, ratings or other materials or content submitted, posted or otherwise transmitted to the Sites ("User Content"). In addition, in consideration of the Sites accepting User Content, you hereby grant to Sushi Shop an irrevocable, transferable, paid up, royalty-free, perpetual, non-exclusive worldwide sub-licensable license to use, copy, print, display, modify, edit, remove, publicly perform, translate and create derivative works from and distribute or otherwise use and reproduce User Content on the Sites and in all forms of media now known or hereafter invented, including but not limited to such uses as on and in the Sites throughout the world in all forms of media now known or hereafter invented in perpetuity (collectively, the "Uses") and the right to, in Sushi Shop’ sole option and discretion, attribute such User Content to the user submitting the User Content. In consideration of submitting User Content, you consent to the Uses of the User Content without further consideration, compensation, attribution, notification or other additional consideration and to Sushi Shop’ disclosure of any information related to your use of the Site in any capacity in connection with Sushi Shop’ display of your User Content on the Site. You also agree to indemnify and hold Sushi Shop harmless from any claim or demand, including reasonable attorneys' fees, made by any party arising out of the Uses of the User Content that you submit on our Sites. You waive any rights you may have in having the User Content edited, altered or changed in any manner not acceptable to you.
Any submissions or postings by users to certain parts of the Sites, including, without limitation, Interactive Areas, will be public and posted in public areas on our Sites. Sushi Shop and any contract or operational providers that conduct, operate and/or manage any portion of the Sites will not be responsible for the action of any users or third parties with respect to any information, materials or content posted, uploaded or transmitted on the Sites.
By participating in any of the aforementioned activities, all users agree to follow the Sites' standards of conduct. The Sites reserve the right to change, delete or remove, in part or in full, any postings in Interactive Areas and to terminate or suspend access to such areas for conduct that we believe, in our sole discretion, interferes with other peoples' enjoyment of our Sites. The Sites will also cooperate with local, state and/or federal authorities to comply with applicable law.
We do our best to encourage comfort and discourage disruptive communication. We also discourage disruptive statements that incite others to violate our standards. We encourage your participation in upholding our standards. You are responsible for all content that you post, transmit, upload or otherwise make available through our Sites. You agree not to use the Interactive Areas or the Sites to make available any content that:
• is unlawful, harmful to adults or minors, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, libelous, invasive of another's privacy, hateful, or racially, ethnically or otherwise objectionable;
• infringes any patent, trademark, trade secret, copyright, right of privacy or publicity or other proprietary rights of any person;
• contains unauthorized advertising or solicits other users; or
• is intended by the user to interrupt, destroy or limit the functionality or integrity of any computer software, hardware or Materials on this website.
The Sites may allow you to rate and post reviews of restaurants and other businesses ("Ratings and Reviews"). Such Ratings and Reviews are governed by the terms of this Agreement, including, without limitation, your agreement regarding your use of Interactive Areas. Ratings and Reviews do not reflect the views of the Sites or Sushi Shop. The Sites do not assume responsibility or liability for any Ratings and Reviews or for any claims, damages or losses resulting from the use of this service or the Materials contained therein. Ratings and Reviews that are submitted to the Sites shall be owned exclusively and in perpetuity by the Sites. Such exclusive ownership means that Sushi Shop has the unrestricted, perpetual and exclusive right to use, reproduce, modify, translate, transmit, distribute or otherwise exploit any and all materials and communications. There shall be no obligation to give credit or pay any consideration to you for any Ratings and Reviews. The Sites reserve the right to delete or modify any Ratings and Reviews that we determine to violate the terms of this Agreement or general standards of conduct at any time and at our sole discretion or for any other or no reason. We strive to maintain a high level of integrity with our user-submitted Ratings and Reviews, and any submission that is determined to be disingenuous in any way, or could otherwise diminish the integrity of our Ratings and Reviews, will be removed.
PROCEDURE FOR MAKING COPYRIGHT INFRINGEMENT CLAIMS
Sushi Shop respects the intellectual property of others, and we ask all of our users to do the same. If you believe that your copyrighted work has been copied and is accessible on the Sites or a website through which our services may be accessed in a way that constitutes copyright infringement, please provide Sushi Shop’ Copyright Agent with the following information required by the Online Copyright Infringement Liability Limitation Act of the Digital Millennium Copyright Act, 17 U.S.C. 512:
1. A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;
2. Identification of the copyright work claimed to have been infringed, or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site;
3. Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the material, e.g., the specific web page address on the Sites;
4. Information reasonably sufficient to permit us to contact the complaining party;
5. A statement that the complaining party has a good-faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and
6. A statement that the information in the notification is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
For copyright inquiries under the Digital Millennium Copyright Act please contact: Sushi Shop, Attention: Copyright Agent, 536 Madison Avenue, New York, NY 10022.
NO UNLAWFUL OR PROHIBITED USE/MONITORING OF WEBSITE
By using and accessing this Website, you agree that you will not use the site for any unlawful purpose or engage in any use prohibited by this Agreement. You further agree that you will not use the Website in any manner that could damage, disable, overburden or impair any Sushi Shop server, or the network(s) connected to any Sushi Shop server, or interfere with any other party’s use and enjoyment of the Sites. You may not attempt, through any means, to gain unauthorized access to any part of the Sites or any service, other account, computer system or network connected to any Sushi Shop server.
Sushi Shop reserves the right, in its sole discretion, to monitor any and all use of the Sites.
VIOLATIONS OF AND CHANGES TO THE AGREEMENT
Sushi Shop reserves the right to seek all remedies available at law and in equity for violations of the Agreement, including the right to block access from a particular Internet address to the Sites.
You acknowledge and agree that your access to and use of the Sites is subject to all applicable international, federal, state and local laws and regulations. The terms, conditions and policies contained in this Agreement shall be governed by and construed in accordance with the laws of the State of New York, without regard to any principles of conflicts of law, and all claims, disputes or disagreements which may arise out of the interpretation, performance or in any way relating to your use of the Sites, shall be submitted exclusively to the jurisdiction of the State or federal courts located in the County and State of New York. You acknowledge and agree that you will irrevocably consent and submit to the exclusive personal jurisdiction of those courts for the purpose of litigating any such action; and you will irrevocably waive any jurisdictional, venue or inconvenient forum objections to such court. Any waiver by Sushi Shop of any provision of this Agreement must be in writing.
Last updated: May 28, 2012
1. What Types of Information Do We Collect From You?
Personally Identifiable Information (or "PII") is information that identifies you as an individual. In order for you to take advantage of particular opportunities provided through the Site (for example, to use for the services offered on the Site), we may require that you furnish PII. We collect PII from you, such as your name, postal address, telephone number, e-mail address, credit card number or other payment account number (including the three (3) or four (4) digit validation code for your credit card), when you voluntarily provide it to us or when your employer provides any such PII to us.
IP Addresses are the Internet Protocol addresses of the computers that you are using. Your IP Address is automatically assigned to the computer that you are using by your Internet Service Provider (ISP). This number is identified and logged automatically in our server log files whenever users visit the Site, along with the time(s) of such visit(s) and the page(s) that were visited. Collecting IP Addresses is standard practice on the Internet and is done automatically by many web sites.
2. How Do We Use Information Collected From You?
Personally Identifiable Information. We may use PII:
Non-Personally Identifiable Information. Because Non-PII does not personally identify you, we may use such information for any purpose. In addition, we reserve the right to share such Non PII, which does not personally identify you, with our affiliates and with other third parties, for any purpose. In some instances, we may combine Non-PII with PII (such as combining your name with your geographical location). If we do combine any Non-PII with PII, the combined information will be treated by us as PII hereunder as long as it is so combined.
IP Addresses. We use IP addresses for purposes such as calculating Site usage levels, helping diagnose server problems, and administering the Site. We may also use and disclose IP Addresses for all the purposes for which we use and disclose PII. Please note that we treat IP Addresses, server log files and related information as Non-PII, except where we are required to do otherwise under applicable law.
3. How Is Personally Identifiable Information Disclosed? We may disclose PII:
4. Other Important Notices Regarding Our Privacy Practices.
Forums and Profiles. We may make available through the Site services (for example, message boards, chat functionality, "profile pages" and blogs, among other services) to which you are able to post information and materials. Please note that any information you disclose through such services becomes public information, and may be available to visitors to the Site and to the general public. We urge you to exercise discretion and caution when deciding to disclose your PII, or any other information, on the Site. WE ARE NOT RESPONSIBLE FOR THE USE OF ANY PII YOU VOLUNTARILY DISCLOSE THROUGH THE SITE.
Security. We use reasonable organizational, technical and administrative measures to protect PII under our control. Unfortunately, no data transmission over the Internet or data storage system can be guaranteed to be 100% secure. Please do not send us sensitive information through email. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you might have with us has been compromised), you must immediately notify us of the problem by contacting us in accordance with the "Customer Service" section below (note that if you choose to notify us via physical mail, this will delay the time it takes for us to respond to the problem).
Opt-Out. If you change your mind, and no longer wish to receive marketing-related e-mails from us on a going-forward basis, you may opt-out of receiving such marketing-related e-mails or from such sharing by sending an email at firstname.lastname@example.org.
Changing or Suppressing PII. If you would like to review, correct, update, suppress or otherwise limit our use of your PII that has been previously provided to us, you may do so by adjusting your preferences in the "My Account" section of the Site. We may need to retain certain information for recordkeeping purposes, and there may also be residual information that will remain within our databases and other records, which will not be removed. Finally, we are not responsible for removing or suppressing information from the databases of third parties with whom we have already shared your PII, or limiting their use of your PII.
Note Regarding the Use of the Site by Children. The Site is not directed to individuals under the age of thirteen (13), and we request that such individuals not provide PII through the Site.
Jurisdictional Issues. We do not represent or warrant that the Site, or any part thereof, is appropriate or available for use in any particular jurisdiction. Those who choose to access the Site do so on their own initiative and at their own risk, and are responsible for complying with all local laws, rules and regulations. We may limit the Site's availability, in whole or in part, to any person, geographic area or jurisdiction we choose, at any time and in our sole discretion. By using the Site and submitting any PII, you consent to the transfer of PII to other countries, such as the United States, which may provide a different level of data security than in your country of residence.
Attention: Sushi Shop Privacy Team
536 Madison Avenue,
New York, NY 10022
Please note that e-mail communications will not necessarily be secure; accordingly you should not include credit card information in your e-mail correspondence with us.
To use this functionality, you have to order at least once on the website.
Les commandes validées avant le 1er juillet 2012 ne sont pas compatibles avec cette nouvelle fonctionnalité.
Afin de répondre à vos attentes et de vous proposer une meilleure expérience de commande en ligne, plusieurs nouvelles fonctionnalités et évolutions ont été effectué le 1er juillet 2012.
L'intégralité de votre compte Sushi Shop, ainsi que vos points cumulés au cours de vos anciennes commandes ont été sauvegardé.
All set meals ordered for lunch include a choice of two side dishes from the following list :Submit